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Customer Service

Customer Service


We have made it simple to shop at Henley Natural. Following these simple guidelines to make your shopping experience a pleasant one.


How to Pay

Once you have selected your item(s) that you would like to purchase, checkout is a snap with our shopping cart. To pay for your item(s) following these simple guidelines.



Once your order has been submitted the turnaround time for shipping in 2-3 days. Purchases are shipped via FedEx and FedEx and Smart Post. We currently offer domestic shipping. Sorry, no international shipping at time.


Sales is charged for all Florida State residents.


Order Confirmation Number

You will receive an order confirmation number within 24 hours of your order placement.


Processing Order

Orders are typically processed and shipped within 2-3 business days.


How to Change Your Order

If you decide to change or cancel your order before the order has shipped, please contact us with your request.


Order Status

For the status of your order please email customer service at the email address above.


Promotional Mailings

Take advantage of special offers and promotions from Henley Natural. Sign-up to receive promotional emails with all the details.


Returns and Exchanges

If wish to return or exchange any product that you purchased please contact us within 14 days of receiving your item(s). We are able to accept any unopened and unused products. Shipping costs will be the customer’s responsibility.